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Sarge [userpic]

I want my stuff damnit!

July 18th, 2007 (06:49 pm)
aggravated

current location: Not home!
current mood: aggravated
current song: Knack - My Sharona

Posted about trying to get some PaintBall gear a bit ago. Here's how it went. Not really posted for a reason other than to save for posperity. I love how they answered right back when I threatened to cancel the order...lol.

Your Request:

To whom it may concern:

I made arrangements to allow shipping to the address provided. Granted it is the weekend I am just providing verification that it has been done so my order can be shipped this coming week. Thank you for your time.

Time Stamp: 7/14/2007 10:46:17 AM
Customer Service Response:

Hello Name,

ALl we need is the correct shipping address for that credit card. We apologize for the inconvenience. Please let us know if there is anything else we can help you with.

Thank you!

Time Stamp: 7/14/2007 4:58:45 PM
Your Reply:

To whom it may concern:

Thank you for such a prompt response. I have been informed by my bank that the address provided for my order has been added to my card. I tried to state this in my previous message but I must've not been clear. To reiterate: The shipping address is now the same as the billing address on my Visa credit card, as stated by my financial institution. The payment has been verified and the changes made so that shipment can be done. I appreciate the help.

*This is the address that has been put as the shipping address and added to the Card.*

My address went here ;)

Time Stamp: 7/14/2007 6:03:47 PM
Customer Service Response:

Hello Name,

We have just spoken with your bank and they are claiming that neither address verifies with your account. We apologize for the inconvenience. We will not be able to ship out the order until one of those accounts verifies. Please let us know if there is anything else we can help you with.

Thank you!

Time Stamp: 7/16/2007 2:49:19 PM
Your Reply:

To whom it may concern:

I received notification from my bank on 7/14/07 about the address change. I don't know why you were not able to confirm on the 16th. I am underway at this time so I do not have easy access to them other then though their message system. I will send them another message today to make sure it has been done again. I will wait until Friday of this week to see if everything gets untangled before canceling my order.

Time Stamp: 7/17/2007 11:42:49 PM
Customer Service Response:

Hello Name,

Thank you for your prompt response. We have verified your address and your order XXXXXX will be processed in the next 1-2 business days.

Thanks

Time Stamp: 7/18/2007 9:48:54 AM

Comments

Posted by: Risu (skwerly)
Posted at: July 18th, 2007 04:20 pm (UTC)
screamapillar

X_x

Posted by: Sarge (sarge104)
Posted at: July 19th, 2007 02:58 am (UTC)

Pretty much my reaction as well,lol.

*Waves*

Posted by: Risu (skwerly)
Posted at: July 19th, 2007 06:00 pm (UTC)

*waves back!*

Posted by: boiler1 (boiler1)
Posted at: July 19th, 2007 12:34 am (UTC)

To whom it may concern,
I AM IN THE MIDDLE OF THE FREAKIN I.O! IF YOU DO NOT SEND TO THE CORRECT ADDRESS, THE SHIP WILL CHANGE IT'S COURSE AND PROCEED TO YOUR COMPANY HEADQUARTERS. THEN WE WILL PROCEED TO TREAT YOU AS A PIRATE!
Thank you

Posted by: Sarge (sarge104)
Posted at: July 19th, 2007 03:00 am (UTC)

P.S. Failure to comply will introduce you to our product line...Mr. Tomahawk and Mrs. Five Inch.

5 Read Comments